Terms of service
Last updated 12 August 2026
Who we are
Humidor Concierge™ is software made by Big Ash Booty LLC. These terms cover your use of the website and the app. Using either means you accept them.
Who can use it
This is sold to businesses, not consumers. You must be a licensed tobacco retailer, be at least 21, and be authorized to enter into agreements on behalf of your business.
What you get
A license to use the app at one location, on up to two devices, for as long as your subscription is active. The software itself remains ours. You are not buying it, and you may not resell it, rent it, or reverse engineer it.
Trial, billing, and renewal
- Every account begins with 14 days free. A payment method is required to start, and nothing is charged during the trial.
- Unless you cancel before the trial ends, the subscription begins automatically on day 15 at $99 per month, or $990 per year on the annual plan. We email you before that happens.
- Subscriptions renew automatically at those prices until canceled.
- You can cancel any time in one click from your billing account, with no need to contact us.
- Refunds are covered in our refunds and cancellation policy.
Your data and your content
Your cigar list, your branding, and the customer emails you collect are yours. We do not claim ownership of them and we do not sell them. See our privacy policy.
You are responsible for the accuracy of what you put into the app, and for having the right to use any logo or image you upload.
About the recommendations
The app suggests cigars based on the information you provide and on published information about those cigars. Recommendations are suggestions, not professional advice. Taste is personal and we cannot guarantee any guest will enjoy a given cigar. You are responsible for what you sell and to whom, including verifying the age of your customers.
Availability
We work to keep the service running, but we do not promise it will never be unavailable. The app is built to keep working on your tablet even when the internet does not.
What we are not liable for
To the fullest extent the law allows, we are not liable for lost profits, lost sales, lost data, or indirect damages. Our total liability to you is limited to the amount you have paid us in the twelve months before the claim.
The service is provided as is, without warranties beyond those that cannot legally be excluded.
Ending the agreement
You may cancel at any time. We may suspend or end an account that breaks these terms, does not pay, or is used to send unsolicited email to people who did not opt in.
Changes to these terms
If we change them we will update the date above and email you about anything significant. Continuing to use the service means you accept the new version.
Governing law
These terms are governed by the laws of the State of Florida, United States.