Humidor Concierge™ How it worksPrice
An old ritual, a little help

A cigar guide that lives in your humidor

A few questions, and every guest walks out with a cigar chosen for them, from your shelves. It works alongside your crew, and quietly builds your customer list while it does.

14 days free, then $99/month. Card required to start, nothing charged for 14 days, cancel any time.

Running live at Pirate Cigar at Darkwater Alley

A tablet running Humidor Concierge standing on a shelf inside a cigar humidor

Sound familiar

Friday night, and someone's alone in the humidor

Your crew is covering the floor, the register and the lounge. Meanwhile a first-timer is standing in front of four hundred cigars with no idea where to start.

They won't ask. They'll pick something because the band looks good, take it home, and not enjoy it. And you'll never know they were there.

How it works

Six questions. Three cigars. Thirty seconds.

Customers enjoy it. It's part quiz, part discovery. Most people have never been asked what they actually like.

A customer tapping through the questions on a tablet in the humidor
The Oak Room

How long have you got?

Half an hour
Three quarters
A full hour
They answer six questionsExperience, time, what they're drinking, brands they like, and budget.
Your picks

Oliva Connecticut Reserve

Mild50-65 minRated 86

Cedar, coffee and cream.

Java Latte Robusto

Mild-medium
It picks three from your shelvesWith the reasons written out, so they understand why it suits them and can say it back at the counter.
Join the list

Want 10% off today?

you@email.com
Send it over

We'll let you know when something like this comes in.

They join your list on the way outThe discount is yours to set. The email lands before they reach the register.

One extra cigar a day is roughly

$390 a month

The app is $99.

The part that keeps paying

You've been selling to strangers

Every night people walk in, buy a cigar, and leave without you ever knowing who they were. Humidor Concierge™ turns that into a list. Names and emails, gathered one guest at a time, in exchange for a discount you choose.

$36

returned for every $1 spent on email marketing

80%

of small businesses call email their most important retention tool

Yours

the list belongs to you, export it any time

New arrivals, event nights, a Tuesday that needs help. You finally have a way to reach the people who already like what you sell.

It works with your crew

Another set of hands in the humidor

Your best people can't be in three rooms at once, and no one remembers the blend of every stick on the wall. This backs them up. It answers the easy questions, so they can spend their time on the ones worth having a conversation about.

It also means a new hire is useful on day one, and the guest who'd never flag someone down still gets looked after.

A lounge employee handing the tablet to a smiling customer in the humidor

It looks like your lounge

Your name, your logo, your colors

Nine themes, from dark and traditional to clean and modern. Customers see your room, not our software.

Classic
Speakeasy
Emerald
Crimson
Navy
Tobacco

One price. Everything included.

$99/month

or $990 a year, two months free

  • 14 days free to start
  • Up to two tablets
  • All nine themes
  • Your logo and branding
  • We fill in missing cigar details
  • Email capture and discounts
  • No POS integration needed

14 days free, then $99 per month or $990 per year. A card is required to start and nothing is charged for 14 days. On day 15 your subscription begins automatically at $99 per month and renews each month until you cancel. Cancel before day 15 and you pay nothing. Cancel any time in one click from your account. No contract, no setup fee.

Getting it on your tablet

There's no app store. It takes a minute.

  1. You buy, and we email you a link and your license key.
  2. Open the link in your tablet's browser.
  3. Tap Share → Add to Home Screen on an iPad, or menu → Install app on Android.
  4. It installs and opens full screen, like any other app.
  5. Add your name and logo, upload your cigar list, and you're running.

Works on any tablet made in the last few years. No hardware to buy from us.

Questions

The ones we get asked

Does it work with my POS?
It doesn't need to. You export your cigar list, fill in our template, and upload it. Works whether you run Clover, Square, Lightspeed, or a binder behind the counter.
What if I don't know every cigar's details?
Give us the name and price and we'll do the rest. Brand-name cigars we research properly. House blends we work out by matching their construction to cigars we already know. Anything we're unsure of, we flag for you.
How long does setup take?
The cigar list is the real work, an hour or two depending on the size of your humidor. Everything after that is minutes.
Can I control what it recommends?
Yes. Hide any cigar with one toggle, or edit everything at once by downloading your list, changing it, and uploading it again.
How do I cancel?
One click in your billing account, any time. No phone call, no email required. Cancel during the trial and you are never charged. Cancel later and your access runs to the end of the period you already paid for.
What if my customers don't use it?
Try it free for 14 days before you pay anything, and cancel in one click if it is not for you. If you do subscribe and change your mind within 30 days, we refund you in full.